Privacy policy
PRIVACY POLICY
Rinse+ · rinseplus.com
Last updated: June 2026
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OVERVIEW
Rinse+ ("we", "us", "our") operates rinseplus.com. This policy explains what personal information we collect, how we use it, and your rights over it. By using our site or purchasing from us, you agree to the practices described here.
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INFORMATION WE COLLECT
When you visit the site:
We automatically collect standard web analytics data including your IP address, browser type, pages visited, and time on site. This is collected via Shopify's built-in analytics and, where enabled, Meta Pixel for advertising purposes.
When you make a purchase:
We collect your name, email address, shipping address, phone number (if provided), and payment information. Payment card details are processed securely by Shopify Payments and are never stored on our servers.
When you subscribe to email marketing:
We collect your email address and any preferences you provide. This data is stored and managed via Klaviyo, our email marketing platform.
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HOW WE USE YOUR INFORMATION
- To process and fulfil your orders
- To send order confirmations, shipping updates, and receipts
- To send marketing emails if you've opted in — you can unsubscribe at any time
- To improve our website and product offering
- To comply with legal obligations
- To prevent fraud and protect our business
We do not sell your personal information to third parties.
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THIRD-PARTY SERVICES
We use the following services which may process your data:
Shopify — our e-commerce platform. Privacy policy at shopify.com/legal/privacy.
Klaviyo — our email marketing platform. If you subscribe to our emails, your email address and purchase behaviour is shared with Klaviyo to power automated flows. Privacy policy at klaviyo.com/legal/privacy.
Meta (Facebook/Instagram) — we may run advertising via Meta and use Meta Pixel to measure ad performance. Meta may use this data for ad targeting. You can manage your Meta ad preferences at facebook.com/adpreferences.
PayPal / Shop Pay / Apple Pay — payment processing. Your payment data is handled by these providers under their own privacy policies.
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COOKIES
We use cookies to support site functionality, remember your cart, and measure site performance. You can control cookie preferences in your browser settings. Disabling cookies may affect site functionality.
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EMAIL MARKETING
If you opt in to email marketing, you'll receive product updates, promotions, and wash tips from Rinse+. You can unsubscribe at any time by clicking the unsubscribe link in any email or emailing us at team@rinseplus.com.
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YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Data portability
To exercise any of these rights, email us at team@rinseplus.com.
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DATA RETENTION
We retain order data as required by applicable law (typically 7 years for financial records). Email marketing data is retained until you unsubscribe or request deletion.
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CHANGES TO THIS POLICY
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.
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CONTACT
Rinse+
Email: team@rinseplus.com
Website: rinseplus.com